+ What size should I order?
Please consult the sizing charts below to find your size. These charts are intended as guides only. If your US street shoe size is on the borderline between two sizes, order the smaller size for a snug fit or the larger size for a more generous fit. Our Pro-Line slippers tend run more narrow, while our Activiste slippers have a wider fit. The correct size for you will depend upon a variety of factors, including foot width, arch height, personal preference, etc. Therefore, we strongly recommend ordering two to three pairs of slippers in different sizes and returning the size(s) that don't fit.
+ HOW MUCH IS SHIPPING?
Domestic shipping starts at $9.50. Packages shipped within the U.S. generally take 3-5 business days. Orders are shipped Mondays and Thursdays. Orders placed by 5pm EST Sunday will be shipped on Monday. Orders placed by 5pm EST Wednesday will be shipped on Thursday. You will receive a confirmation email once your order has shipped.
+ DO YOU SHIP OUTSIDE OF THE UNITED STATES, AND HOW MUCH DOES IT COST?
We are happy to ship internationally, but please be aware the shipping costs are high. International shipping starts at $35, and generally take between 6-10 business days. We have used less expensive shipping methods in the past, but we found that the slippers were not reliably delivered on time, and since there were no tracking options, many packages were lost. As such, we’ve carefully selected USPS Priority Mail International as our method of shipping internationally. We have found it to be the quickest and most dependable way to ship to addresses outside of the States.
+ Can I pick up my order at your Brooklyn studio?
Yes! Order through our site and select “pick up in store” as the shipping option at check-out. Or, simply stop by. Before visiting, please call the studio at 718-521-4043 for hours and stock information. We’re located at 21 Snyder Avenue, Brooklyn, NY 11226 between Flatbush and Bedford avenues. On-street parking is available, and nearby public transportation options include the B35, B41, and B49 buses and the following subway lines: B/Q at Church Avenue and 2/5 at Church Avenue. Click here for directions.
+ How do I make a return?
Slippers in their original, unworn condition may be returned for a full refund (not including the cost of shipping & handling for the original shipment) within 30 days of the date of receipt. You are responsible for the cost of shipping for returns. Please include the packing slip you received with your order, and specify which items you will be returning. We strongly recommend adding a tracking service to packages with items being returned, as we are not responsible for returned items that are lost in transit. Refunds are issued once we receive the returned item[s]. You will receive an email confirmation once the refund has been issued.
Cynthia King Dance Studio
21 Snyder Avenue
Brooklyn, NY 11226
+ Can I stock your ballet slippers in my shop? Can I suggest a shop I think should carry your ballet slippers?
Interest in our slippers continues to grow. Ideally, vegan slippers would be easy to purchase wherever mainstream dance supplies are sold. To accommodate a growing number of compassionate dancers, we hope to add to our list of retailers, both within the United States and around the world. If you would like us to reach out to your local dancewear store or learn about becoming a retailer, please provide us with a name and contact information here. For more information on wholesale pricing and availability, click here.